Frequently Asked Questions

Site Building Questions

Name your index file [as in, main page] "index.html" or "index.htm". If you are using a non-standard index, add

DirectoryIndex your-index-name.extension

to the bottom line of the .htaccess file located in the directory.

There are a few different shopping carts provided in the Control Panel with which you can create online stores.

Please be sure that the .ram files your are building are using http streams and pnm streams. We only offer http streaming for real audio. An acceptable .ram file would look something like this: http://www.yourname.com/directory/real-file.ra

The most effecient and readily available database system is through mysql. You may add databases as well as adminstrate them directly through your control panel's Mysql Tools section.

You may download your raw log file from the Site Stats sections of your control panel.

The easiest way to do this by far is through PHP4 and it's mysql module. We suggest you research this at the PHP Homepage. We also have DBI/mysql support installed into perl on all machines.

If you desire to use analog, then stats can be viewed in real-time from your online control panel. If you wish to use webalizer, then you may may view these from your online control panel also. Log files are processed once every 48 hours.

For all pro accounts, this is already setup. Simply upload the desired files to the "public_ftp" directory. You may configure your anonymous FTP server further from the online control panel.

This can be done quickly and easily using the error editor in the online control panel.

The correct paths are as follows:

sendmail - /usr/sbin/sendmail
perl - /usr/bin/perl
curl- /usr/bin/curl

Please see Common CGI Questions for simple assistance with perl scripts.

You cannot modify the files in the cgi-sys directory. These files are served from a central location from each machine. You may only edit files within your FTP directory structure.