Frequently Asked Questions
Billing Questions
How can I view my billing status?
You can do this easily using the Billing Manager
How can I change my payment method?
You can do this easily using the Billing Manager
I'm being billed incorrectly, who do I contact?
Please use our Support Desk System here.
How long does it take to set up a new account?
Account setups are completed within as little as 10 minutes of payment being received. Please note that many orders will require verification by phone. Normally the account will be set up within a few minutes of being verified.
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Powerful Servers
- P4 2.8 GHz or faster
- PC3200 DDR RAM
- Dual hard disks - SCSI / IDE
- Raid level 5
